![]() Person-centered, telephonic support, or face-to-face response expanding hours to 24 hours, 7 days a week, 365 days a year.Adult Mobile Crisis Services for adults age 18 and over provides:. ![]() Discharge collaboration with treatment locations.Access to various home and/or community-based services, treatment services, and peer support resources.Rapid, urgent, face-to-face crisis response for children and their families expanding hours to 24 hours, 7 days a week, 365 days a year.Youth Mobile Crisis Intervention Services for children and youth under 18 provides:.Warm transfer to local youth or adult mobile crisis services for in-person services.Access to home and/or community-based services, and peer support resources.Mental health screening and suicide risk assessment based on national best practices.Support over the phone is available 24 hours, 7 days a week, 365 days a year.United Way of Connecticut’s Contact Center will handle Connecticut 988 calls and will provide the following for all ages:.The enhancements and new services include: expansion of Mobile Crisis to 24 hours 7 days per week, adding mental health crisis care centers for all ages (similar to urgent care centers for medical needs), adult peer respite, peer support resources, and rapid access to treatment beds for youth. The 988 number is scheduled to launch in July 2022, but it will take time to get the system up and running efficiently.įortunately, those implementing the 988 crisis service system have learned a great deal from the 911 system, and although Connecticut has a robust crisis service system to build off of, enhancements are occurring in preparation for the 988 system.Ĭonnecticut will ensure that residents have someone to talk to, someone to respond and somewhere to go when needed. 988 will similarly be both a number and an access point for mental and emotional health distress and/or suicidal crisis services. Since the late 1960s, 911 has been both a number and an access point for emergency services such as police, fire, and ambulance. 988 will connect people experiencing mental and emotional health distress and/or suicidal crisis to compassionate, accessible care and support in their own state. Preparing for full 988 implementation and operational readiness requires a shared national and statewide vision for crisis care systems that provide direct, life-saving services to all in need. In Connecticut, the Department of Mental Health and Addiction Services leads the state’s 988 initiative in partnership with the Department of Children and Families. ![]() To reach the 988 Suicide and Crisis Lifeline, people can call or text 988 or chat at Please read below about the transition to 988.Īt the national level, the Substance Abuse and Mental Health Services Administration (SAMHSA) leads the 988 initiative in partnership with the Department of Veterans Affairs (DVA) and the Federal Communications Commission (FCC) to plan and implement this 3-digit telephone code to strengthen and expand the existing National Suicide Prevention Lifeline. Studies have shown that after speaking with a trained crisis counselor, most people served by the Lifeline are significantly more likely to feel less depressed, less suicidal, less overwhelmed and more hopeful. 988 Contact Center services include rapid 24/7 access to trained crisis contact center staff who can help people experiencing suicidal, substance use and other mental health crises, provide referrals to resources, and perform warm transfers to mobile crisis services or emergency services as needed/desired. In Connecticut, the Department of Mental Health and Addiction Services and Department of Children and Families fund the Connecticut 988 Contact Center operated by the United Way of Connecticut/211. Department of Health and Human Services (HHS) through Substance Abuse and Mental Health Services Administration (SAMHSA) and administered by Vibrant Emotional Health. The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) is a network of more than 200 state and local call centers funded by the U.S.
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